Southwest hyperwallet customer id - Hyperwallet customer code. I got an email Jan 16 saying I’d get a reimbursement of 400ish dollars and it included my customer number. Well a month went by and today I got an email With my link to redeem. But it said 278 dollars. Ok , but when I try to enter the customer number it won’t go through. I never received any other customer number.

 
Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website; Hyperwallet Systems Australia Pty Ltd, ABN 38 616 937 716, registered with the Australian Securities and Investments Commission ... . What is the next step after fingerprinting for usps

Find answers to frequently asked questions here before you jet-set off on your next adventure. The ins and outs of what you can and can’t bring with you. All about …Government / National ID; Passport; Driver’s License; Information on the submitted documents must be current and clearly visible. Up to 2 pieces of identification may be required. Verification of account holder’s address: Utility bill (e.g., gas, electric, water, cable, phone) Financial statement; National IDYour organization will create your Hyperwallet Pay Portal account on your behalf at the time that your first commission payment is generated. You will receive an activation email at that time, containing both your Account ID number (i.e. Worker ID or Vendor ID) and a link you can click on to begin the activation process. ... Live customer service representatives …... customer service number, College graduate joining military, How to help baby ... hyperwallet blockchain, Does 1 mm equal 1000 micrometres, Ak 2000 p, Doctor ...Dec. 30, 2022, marked the first day since Christmas that Southwest Airlines didn’t cancel a double-digit percentage of its flights, a number that CEO Bob Jordan attributed to “an unprecedented ...Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. ... (NMLS) ID number: 910457 (see Licenses and Complaints), incorporated in Delaware, with a principal address at 2211 N. First Street, San Jose, California, 95131; in the European Economic Area and United Kingdom through PayPal …Customers can look up their confirmation numbers by visiting the Southwest airline website and choosing the option for looking up air reservation information. Customers need to input their names and credit card information in order to retri...Hyperwallet is where you will receive payment for approved invoices. This is where you will set up your banking information for deposits to be sent and money to be transferred. Once you complete a project, you will first invoice it in Workday, and then your invoice will be processed within 45 days. After your invoice has been processed, you will …Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no. 10232, a British Columbia-incorporated corporation ...The email from Southwest will also include your Customer ID, which you will need to access your payment. Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment. Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few ...Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc., is registered with the Financial Transactions and Reports Analysis Centre of Canada, no. M08905000, and the Quebec Autorité des Marchés Financiers (AMF), no. 901204, BC ... How Cash Pickup Works. Within the Pay Portal Payout Experience, payees can select MoneyGram as the transfer method from the Transfer Center. Once MoneyGram has been selected, payees can …Resubmitted on Friday, got the reimbursement notification this morning and hyperwallet email a few hours later. beefytrout • 8 mo. ago. In my particular case, the HW email came less than an hour after the SW email. 1. cyberbae • 8 mo. ago. I submitted my first email to SWA on 12/29, got an automated email on 1/5 that they were escalating it ...Resubmitted on Friday, got the reimbursement notification this morning and hyperwallet email a few hours later. beefytrout • 8 mo. ago. In my particular case, the HW email came less than an hour after the SW email. 1. cyberbae • 8 mo. ago. I submitted my first email to SWA on 12/29, got an automated email on 1/5 that they were escalating it ...Login. Agent PIN or Email. Password. Register New User Forgot password?Re: Verify my account using my Customer ID. 01-13-2023 10:22 AM. I received a separate email from Southwest stating what the Customer ID number is for the Hyperwallet payment. It's your flight confirmation number and the refund request case number put together with no spaces. After entering that info, the process was smooth, rapid, and easy.Here’s how to get reimbursed: Passengers must submit receipts through the airline's travel disruption web page. Once Southwest is able to process and approve the receipts an email from Southwest will link them to Hyperwallet, a service provided by PayPal. Once their payments are approved, passengers will receive a Customer ID to access their ...... customer service, Lakes with water slides near me! Foreclosure near me for ... hyperwallet login, Holiday inn norwich an ihg hotel, Athlon 6- 24x50, Warden ...1. RecommendationIcy320 • 2 mo. ago. I'm having the same issue, southwest directed me to hyperwallet and hyperwallet didn't even have the payment showing up on their end. They said they are super backed up so it may take days before it goes through. Though my account is locked too so who the hell knows.Click Transfer > Add New Transfer Method. Select the country and currency of the bank account that the funds will be transferred to. Click Bank Account > Continue. Enter your account details including a nickname for the transfer method in the “Remember As” field (for example, “My Savings”). Click Continue.An email saying "Congrats!" and claiming you've received some sort of "Southwest Airline [sic] reward" is legitimate. On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in ...Click Transfer. On the Transfer Center next to your preferred transfer method, click Action > Create Auto Transfer. Make sure the “Auto Transfer Enabled” box is checked, then choose between daily and monthly Auto Transfer configurations. For currency and threshold settings, click More Options.Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no. 10232, a British Columbia-incorporated corporation ...Two weeks after its historic meltdown and with the Department of Transportation ratcheting up pressure, Southwest says it is processing refunds and reimbursements from the 1 million-plus Americans whose flights were delayed or canceled late last month.. Southwest has vowed to go “above and beyond” for the passengers …Hyperwallet responds quickly to all inbound inquiries and support requests by phone, email, and live chat.Whether you want an update on an impending payment or need help with Hyperwallet’s developer sandbox, …Here is the actual way for everyone to know their Hyperwallet "Customer ID" without having to go digging into their Southwest claim, which is really hard to figure out. Copy your flight confirmation #. Paste it somewhere. Then copy your case #.Adding a transfer method to your Hyperwallet account will allow you to receive your monthly payouts. You’ll have access to multiple payout options. These options include direct deposit, PayPal, Venmo, and wire transfer — the options you see will depend on your country. We pay out Seller earnings on a monthly basis. Earnings for each month are sent via …Sep 20, 2023 · 25,000 Rapid Rewards points. Southwest sent promo codes for 25,000 Rapid Rewards bonus points per flight via email to many travelers who had flights canceled or significantly delayed between Dec ... Click Transfer > Add New Transfer Method. Select the country and currency of the bank account that the funds will be transferred to. Click Bank Account > Continue. Enter your account details including a nickname for the transfer method in the “Remember As” field (for example, “My Savings”). Click Continue.If you want to punish SWA, don't use them again. 789. 171. r/SouthwestAirlines. Join. • 16 days ago. Our SWA flights on 12/29 got cancelled; re-booked on SWA for 1/2. Guess what. . . 112.... id not forwarding, 1980 cadillac coupe deville d elegance? Kawasaki ... customer service, 3 nicks taproom, How much is a glaceon gx worth, Church music jobs ...Mar 6, 2023 · An email from Hyperwallet (a service provided by PayPal) would arrive the next day with a link to claim the payment. Keep this email since it contains your Customer ID which is necessary to claim your payment from Hyperwallet. The next morning, on March 2, I received the email from Hyperwallet to claim my $870.60 payment. Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no. 10232, a British Columbia-incorporated corporation ... When it comes to creating your own ID badge, there are several key elements that you need to consider. An ID badge serves as an important identification tool, representing your organization and providing a sense of security for both employe...PAYOUTS THAT GROW WITH YOUR BUSINESS. PayPal’s payout capabilities help your organization send mass payments to contract workers, claimants, freelancers, and sellers around the world. Leverage Hyperwallet’s full stack technology to quickly and securely send commissions, rewards, claims, and rebates to banked and unbanked payees globally.Feb 2, 2023 · Send a message to Southwest asking for assistance, be sure to reference your case number. Use the contact us link at the bottom of this page and send a message. --TheMiddleSeat After first contacting Hyperwallet Systems Australia Pty Ltd, if your complaint is unresolved 45 days from the date you first made the complaint, you may refer it directly to the Australian Financial Complaints Authority (“AFCA”) by e-mailing [email protected], calling 1800 931 678 (free call), or visiting www.afca.org.au.Did you guys get the Hyperwallet email and the email with your customer ID at the same time? I got the Hyperwallet email saying I’ll be reimbursed but no customer ID email so I can’t access my money. And Southwest customer service was an absolute joke. Verification of account holder’s address: Utility bill (e.g., gas, electric, water, cable, phone) Financial statement. National ID. Government-issued documents (e.g., tax bills, balancing statements) Full name, address, and document validity (dated within the last 12 months) must be clearly visible. If the submitted documents meet the above ...Here is the actual way for everyone to know their Hyperwallet "Customer ID" without having to go digging into their Southwest claim, which is really hard to figure out. Copy your flight confirmation #. Paste it somewhere. Then copy your case #.Powerful Payout Features at Your Fingertips. PayPal’s payout capabilities, powered by Hyperwallet, are designed to solve mass payment disbursement complexities for organizations of all sizes. From fast, digital transfer methods, to in-depth reporting capabilities and integrated funding, PayPal’s payout technology can provide your …I’ve been waiting almost 4 weeks. The Hyperwallet phone number has a TWO HOUR wait/hold time. I found a support email & sent that 4 days ago… no reply. Southwest says there’s nothing they can do, it’s all on hyperwallet. So basically they handed it off and are cleaning no responsibility. What’s more there is no way to check on the rate… there is a well hidden conversion ‘tool’ but no way to enter USD as ‘from’ currency They also charge you a fee if you leave the funds in there too long. Customer service takes weeks to respond and is very poorly trained. Such a rort, really bad : (. Date of experience: August 12, 2022. Don't worry, we can send you a link that allows you to reset your password. Just enter your email address below and look for an email from us soon. Email. Register now! If you haven't already registered, now is a good time to do so. After you register, you can post to the community, receive email notifications, and lots more.Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no ... Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website; Hyperwallet Systems Australia Pty Ltd, ABN 38 616 937 716, registered with the Australian Securities and Investments Commission ... AmwaySouthwest ® gift card; Hotels Opens new window. External site which may or may not meet accessibility guidelines. Southwest Vacations Opens new window. External site which may or may not meet accessibility guidelines. Inflight Entertainment & Internet; Southwest Business; Southwest Cargo; Groups; Charter Services; Southwest ® The Store Opens ... Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no. …Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no. 10232, a British Columbia-incorporated corporation ...Click Transfer > Add New Transfer Method. Select the country and currency of the bank account that the funds will be transferred to. Click Bank Account > Continue. Enter your account details including a nickname for the transfer method in the “Remember As” field (for example, “My Savings”). Click Continue. Change your Hyperwallet password immediately. Contact your bank and credit or debit card issuer and let them know what happened. Review your recent Hyperwallet activity to make sure you authorized all the payments. Report any unauthorized payments or activity to Hyperwallet. You can learn more about recognizing and preventing fraudulent ...You must be looking at the wrong email because the customer ID is literally in bold. Look at the email with the subject line "Update on reimbursement from Southwest". At the end of the 3rd paragraph, it says "This is your Customer ID, which you will need to use to access your $... payment: ID info . katiescarlett360 • 6 mo. ago.Southwest.fm Opens new window. External site which may or may not meet accessibility guidelines. Supplier Information; Careers Opens new window. External site which may or …A Glendale mom said Southwest Airlines said they'd give her $500 for her rental car after a canceled flight but she didn't get it so she called On Your Side. GLENDALE, AZ (3TV/CBS 5) — A ...What’s more there is no way to check on the rate… there is a well hidden conversion ‘tool’ but no way to enter USD as ‘from’ currency They also charge you a fee if you leave the funds in there too long. Customer service takes weeks to respond and is very poorly trained. Such a rort, really bad : (. Date of experience: August 12, 2022.Southwest saw this as a pivotal opportunity to show customers how seriously they take the hospitality and customer service the company is known for. Approved for use in the US: MRF - 88136 and CA: MRF - 88207 Southwest Airlines used Hyperwallet to distribute $250 million to customersHyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no. 10232, a British Columbia-incorporated corporation ... Hyperwallet is where you will receive payment for approved invoices. This is where you will set up your banking information for deposits to be sent and money to be transferred. Once you complete a project, you will first invoice it in Workday, and then your invoice will be processed within 45 days. After your invoice has been processed, you will …Hyperwallet Systems Inc. is a British Columbia-incorporated corporation, with a principal business address at 1200-475 Howe Street, Vancouver, BC V6C 2B3. Making a Complaint Regarding Hyperwallet Systems Inc. To file a complaint, please contact the Hyperwallet Customer Support Center here. AustraliaJan 13, 2023 · Southwest is working with a company called Hyperwallet, which will process payment to customers via their choice of Paypal, Venmo, direct deposit, a bank card, a check, or Moneygram. It may not happen overnight, but Southwest is under some serious pressure to get payments out the door. Hi. You need to activate your Telus Hyperwallet account with the same email that you use to apply the job and login into Telus International AI website (not the UHRS one). Few weeks ago, I received my invoice summary notice. Also you need to get your unique identifier number from the Telus website (exactly on your account profile) to activate ...I got a call back from hyperwallet. I guess this is a known issue, since we used the same email for both the claims, even though southwest sent me a new customer ID number for the second claim, it was also filed under the original customer ID number so using the claim number from by husbands claim a second time, I was able to access the funds.In today’s fast-paced world, it’s essential for businesses and organizations to have a professional and unique identification system in place. An ID badge not only helps identify employees, but it also creates a sense of unity and belonging...Powerful Payout Features at Your Fingertips. PayPal’s payout capabilities, powered by Hyperwallet, are designed to solve mass payment disbursement complexities for organizations of all sizes. From fast, digital transfer methods, to in-depth reporting capabilities and integrated funding, PayPal’s payout technology can provide your …Customer ID on Hyperwallet help I just received the Hyperwallet link to claim my reimbursement. Does anyone know what the Customer ID is on the “Verify your Account” page? I tried both my Southwest rapid rewards number and Southwest log in ID - neither worked. I only have 3 attempts left before I get locked out from the payment. 7 31 comments TopClick Transfer > Add New Transfer Method. Select the country and currency of the bank account that the funds will be transferred to. Click Bank Account > Continue. Enter your account details including a nickname for the transfer method in the “Remember As” field (for example, “My Savings”). Click Continue. Click Transfer. On the Transfer Center next to your preferred transfer method, click Action > Create Auto Transfer. Make sure the “Auto Transfer Enabled” box is checked, then choose between daily and monthly Auto Transfer configurations. For currency and threshold settings, click More Options.Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, through Hyperwallet Systems Inc., registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec ...177. r/SouthwestAirlines. Join. • 10 days ago. Southwest flight cancelled. Rebook on AA & Delta. Cancel my AA flight for a refund as I’m boarding my Delta flight. Then the Delta flight delays, then cancels. Everything sold out and today I’m driving 3 hours to another airport to make an Allegiant.Feb 3, 2023 · Once my refund was approved I received the hyperwallet link the next day. You might check all folders (spam, junk, promotions, social, whatever other folders exist The Receipt ID is a record of the transaction which can be referenced when contacting customer support. Where can I find my destination bank account or debit card number? Log in to your Pay Portal.* Users are only able to add one HyperWallet bank account and it must be in the users name to add. ** Please make sure your bank account information is entered correctly. Invalid or non-existent bank account can result in a withdrawal return to HyperWallet, which can trigger additional bank transfer fees and foreign currency …I received a separate email from Southwest stating what the Customer ID number is for the Hyperwallet payment. It's your flight confirmation number and the refundHyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc., is registered with the Financial Transactions and Reports Analysis Centre of Canada, no. M08905000, and the Quebec Autorité des Marchés Financiers (AMF), no. 901204, BC ...The email from Southwest will also include your Customer ID, which you will need to access your payment. Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment. Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few ... Make fast and reliable payouts worldwide. Send money to payees almost anywhere in the world in their preferred payment methods with Hyperwallet, a PayPal service. Hyperwallet makes global payouts fast and reliable. Discover how our payout solution enables you to make payouts to payees nearly anywhere in the world. The email from Southwest will also include your Customer ID, which you will need to access your payment. Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment. Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few ... You will only be able to sign in if Epic Games has created an account with Hyperwallet on your behalf. Please check your inbox to see if you have received an email to claim your payment and activate your account. ... ID number: 910457 (see Licenses and Complaints), incorporated in Delaware, with a principal address at 2211 N. First Street, San ...Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. To request a flight refund ...You will only be able to sign in if Epic Games has created an account with Hyperwallet on your behalf. Please check your inbox to see if you have received an email to claim your payment and activate your account. ... ID number: 910457 (see Licenses and Complaints), incorporated in Delaware, with a principal address at 2211 N. First Street, San ...The Hyperwallet Visa ® Prepaid Card is issued by The Bancorp Bank, N.A., Member FDIC pursuant to license from Visa U.S.A. Inc. Card can be used everywhere Visa debit cards are accepted. The Hyperwallet Visa ® Prepaid Card is issued by PACE Savings & Credit Union Limited, pursuant to a license from Visa Inc.In today’s fast-paced world, it has become increasingly important for businesses and organizations to prioritize security measures. One way to ensure the safety and integrity of your workplace is by implementing a proper identification syst...25,000 Rapid Rewards points. Southwest sent promo codes for 25,000 Rapid Rewards bonus points per flight via email to many travelers who had flights canceled or significantly delayed between Dec ...

Pay Portal will create a/an Hyperwallet on your behalf. Once created, an email will be sent to you with a link you can use to begin the activation process. ... Business Name and/or Employer Identification Number (EIN) ... Live customer service representatives are available for support: English: Monday – Friday 08:00 – 20:00 PST, Saturday .... Tropeognathus saddle

southwest hyperwallet customer id

In today’s fast-paced world, it has become increasingly important for businesses and organizations to prioritize security measures. One way to ensure the safety and integrity of your workplace is by implementing a proper identification syst...It took over two weeks of numerous phone calls to Southwest customer service and I got many case ID numbers (waste of time) . Last week, I finally got a Southwest Rep who gave me the phone number to call Hyperwallet. Called Hyperwallet and we had to give them our IP address and finally logged on - I finally got the refund .Claim: An email saying "Congrats!" and claiming you've received some sort of "Southwest Airline [sic] reward" is legitimate.I got a call back from hyperwallet. I guess this is a known issue, since we used the same email for both the claims, even though southwest sent me a new customer ID number for the second claim, it was also filed under the original customer ID number so using the claim number from by husbands claim a second time, I was able to access the funds.Any clue what the customer ID is? beefytrout • 8 mo. ago it should be in the email you got from Southwest telling you about the payment approval. tairanasaurusrex • 8 mo. ago …The email from Southwest will also include your Customer ID, which you will need to access your payment. Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment. Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few ... Verification of account holder’s address: Utility bill (e.g., gas, electric, water, cable, phone) Financial statement. National ID. Government-issued documents (e.g., tax bills, balancing statements) Full name, address, and document validity (dated within the last 12 months) must be clearly visible. If the submitted documents meet the above ...Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various jurisdictions as follows: In Canada, Hyperwallet Systems Inc. is registered with the Financial Transactions and Reports Analysis Centre (FINTRAC), no. M08905000, and with Revenu Québec, no. 10232, a British Columbia-incorporated corporation ... Loading... - Hyperwallet Program PortalThe Hyperwallet Visa ® Prepaid Card is issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card can be used everywhere Visa debit cards are accepted.. Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. These affiliates are regulated in various …PAYOUTS THAT GROW WITH YOUR BUSINESS. PayPal’s payout capabilities help your organization send mass payments to contract workers, claimants, freelancers, and sellers around the world. Leverage Hyperwallet’s full stack technology to quickly and securely send commissions, rewards, claims, and rebates to banked and unbanked payees globally. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website; Hyperwallet Systems Australia Pty Ltd, ABN 38 616 937 716, registered with the Australian Securities and Investments Commission ... Once my refund was approved I received the hyperwallet link the next day. You might check all folders (spam, junk, promotions, social, whatever other folders existI received a separate email from Southwest stating what the Customer ID number is for the Hyperwallet payment. It's your flight confirmation number and the refund request case number put together with no spaces. Example: 45XWZP61429329 After entering that info, the process was smooth, rapid, and easy. 1 Love Reply How Cash Pickup Works. Within the Pay Portal Payout Experience, payees can select MoneyGram as the transfer method from the Transfer Center. Once MoneyGram has been selected, payees can …Your organization will create your Hyperwallet Pay Portal account on your behalf at the time that your first commission payment is generated. You will receive an activation email at that time, containing both your Account ID number (i.e. Worker ID or Vendor ID) and a link you can click on to begin the activation process. ... Live customer service representatives …Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. ... ID number: 910457 (see Licenses and Complaints), incorporated in Delaware, with a principal address at 2211 N. First Street, San Jose, California, 95131; in the European Economic Area and United Kingdom through PayPal (Europe) S ...It took over two weeks of numerous phone calls to Southwest customer service and I got many case ID numbers (waste of time) . Last week, I finally got a Southwest Rep who gave me the phone number to call Hyperwallet. Called Hyperwallet and we had to give them our IP address and finally logged on - I finally got the refund ..

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